Privacy Policy

This Privacy Policy ("Privacy Policy") aims to clarify how Stairs Nosings-UK ("we" or "us") collects and handles the information you provide when using our website located at https://www.stairsnosings-uk.co.uk/, and associated domains (collectively, the "Sites") and our mobile applications (the "Apps," along with the Sites, the "Service"). For the purposes of the Data Protection Act 1998, Stairs Nosings-UK is the data controller of the information you share. Please note that some uses of Personal Information outlined in this policy may be conducted by Stairs Nosings-UK.

Before providing information to the Service, please carefully review this Privacy Policy. By accessing or using the Service, you agree to the practices outlined in this Privacy Policy. If you prefer that we do not collect or process information about you, please refrain from providing it to us and do not access the Service.

We do not knowingly collect Personal Information from children under 13. If any such information is inadvertently collected, we will promptly delete it. If you believe a child under 13 has provided us with Personal Information, please contact us here.

INFORMATION WE COLLECT:

We collect information shared by you, including:

Personal Information: This includes information like your name, email address, telephone number, and mailing address, which can personally identify you. We maintain databases to store your Personal Information and may retain it as required to serve you and operate the Service. The type of Personal Information we collect depends on how you use the Service. Providing Personal Information is optional, but not providing certain information may limit your access to certain Service features.

General Technical Information: When you visit the Service, we may collect General Information like browser details, operating system information, device information, IP address, and activity details during your visits. When using the Service on a mobile device, we may also collect device type and a unique identifier generated within the App. We use this information to provide updated features, and, where permitted, for advertising purposes. We may also receive aggregated and anonymized data from third-party providers for targeted advertising based on your interests.

General and Personal Information may be combined or linked to Third Party Information for the purposes described below.

ONLINE IDENTIFICATION TOOLS:

We utilize your IP address to diagnose server issues and enhance your web experience. Web beacons and cookies help personalize your experience and gather General Information about Service traffic and trends. Session and persistent cookies track your shopping cart and personalize the Service. Third-party advertisers may use cookies and web beacons for targeted advertising. You can manage cookies via your browser settings.

THIRD PARTY FEATURES:

The Service may include features like social media buttons and widgets, which may collect and display Personal Information and IP addresses. Interactions with these features are governed by the privacy policy of the third party providing them.

THIRD-PARTY LINKS:

We may provide links to third-party websites, and we encourage you to review their privacy practices before providing any information to them.

USE, PROCESSING, AND DISCLOSURE OF PERSONAL INFORMATION

Unless specified in this Privacy Policy, we do not rent, sell, trade, or disclose your Personal Information to third parties without your consent. We may use, process, and disclose Personal Information to:

Communicate with you about orders, promotions, and loyalty programs

Fulfill orders and process payments

Customize and improve the Service

Administer contests and promotions

Enforce agreements and prevent fraud

Comply with legal requests for information

We may use General and de-identified Personal Information to prepare aggregated data for lawful purposes.

THIRD PARTY SERVICE PROVIDERS:

We may engage third-party service providers to perform functions like order fulfillment, email delivery, and payment processing. These providers have access to Personal Information only for these functions.

ACQUISITION OF Stairs Nosings-UK:

In the event of a merger, acquisition, or sale, Personal Information may be transferred to another company as an asset.

INFORMATION SHARING FOR MARKETING:

We may partner with organizations to share or exchange your name and address for marketing purposes. You can opt out of this by emailing us at sales@stairsnosings-uk.co.uk.

BLOGS, REVIEWS, AND FORUMS

Information shared in publicly accessible areas may be collected and used by others. To request removal of Personal Information, contact us.

INVITING OTHERS

You may invite others to use the Service, and we may use this information to send invitations and track referrals.

RETENTION OF PERSONAL INFORMATION:

We retain Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

ACCESSING AND UPDATING YOUR INFORMATION:

You may modify or delete your Personal Information by contacting us. You can also change your subscription preferences to receive or not receive communications from us.

SECURITY:

We employ industry-standard measures to protect user information, including encryption and SSL protocols.

INTERNATIONAL DATA TRANSFERS:

Your data may be transferred outside the European Economic Area, but we will ensure its security and processing in accordance with this Privacy Policy.

CHANGES TO THIS PRIVACY POLICY:

We may update this Privacy Policy periodically, and any modifications will be effective immediately upon posting. Continued use of the Service constitutes acceptance of the updated Privacy Policy.

QUESTIONS:

For questions about this Privacy Policy or StairsNosings-UK, contact us at sales@stairsnosings-uk.co.uk.