Terms of Service

Seller

Stairsnosings-UK Ltd, the owner of the website, with company number 15761665 and registered address at 61 Bridge Street, Kington, HR5 3DJ, United Kingdom.

Buyer: Refers to the individual or organization placing the order.

Goods or services: Refers to the product(s) for which the buyer has placed an order with the seller.

Payment

All payments are due upon completion of the order. If a payment is not received or the payment method is declined, the order will not be processed, and no items will be shipped. The buyer forfeits ownership of any items due to non-payment. We accept most major credit cards, including Visa, Mastercard, and American Express.

Shipping Policies

Shipping costs will be paid by the buyer in the amount calculated by the seller at the time of purchase. If an item is lost during shipping, the total cost of the item, including shipping, will be refunded to the buyer by the seller. The seller will not be held responsible for items damaged during shipping. However, the seller will take all reasonable steps to ensure the protection from loss, damage, or destruction of the services or materials it supplies to the buyer.

For more detailed information, please refer to our shipping policy.

Refund/Return Policy

Please refer to our Returns and Refund Policy.

Cancellation

An order may be cancelled up until payment has been processed. Once the payment is processed, the buyer is responsible for the payment.

Complaints

Any complaints about items or the seller should be submitted to our support team via email at sales@stairsnosings-uk.co.uk. There is no guarantee of a resolution. Each case will be reviewed individually, and the seller will be in contact.

Legalities

In no case shall Stairsnosings-UK Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the services or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Further details can be found in our Website Terms and Conditions.

These billing terms and conditions are subject to change.

Your use of this website and placement of an order indicates you agree to these billing terms and conditions.